Bilucky Casino Terms and Conditions

This page describes the rules that govern use of our platform and explains the relationship between you and us. By accessing or using the site you accept these terms and any future updates we publish. We operate the service that lets you open and manage an account, place wagers and use promotions subject to the rules set out below.

Account responsibilities

You must register with accurate, current information and keep your login details confidential. Only one account is permitted per person, household, IP address and device unless we approve otherwise. You must notify us immediately of any unauthorised access or security breach relating to your account. We may restrict, suspend or close accounts where we suspect fraud, abuse or a breach of these terms.

We may require identity verification at any time. When requested you must provide valid documents within the period specified in the verification request. Until verification is complete we may limit deposits, gameplay and withdrawals. All payment methods used on the account must be in your name.

Eligibility requirements

You must be at least 18 years old, or meet the higher minimum gambling age that applies where you are located. Access is not available from certain restricted territories and we reserve the right to refuse service to any user for lawful reasons. You agree to comply with local laws governing online gambling in your area and not to use the platform where it would be unlawful to do so.

Acceptable platform use

You must not use the site for money laundering, collusion, advantage play or any activity intended to manipulate outcomes or exploit promotions. Third-party payments and third-party account access are prohibited. Use of VPNs or similar measures to bypass provider restrictions is not allowed. Repeated abusive behaviour, bonus abuse or circumvention of limits may result in account closure and forfeiture of winnings.

General bonus and promotion rules

Promotions are subject to specific terms that sit alongside these conditions. Generally, deposit bonuses require 40× wagering and no-deposit or free-spin bonuses require 50× wagering unless stated otherwise. Only one bonus may be active at a time and bonuses cannot be combined. The maximum permitted bet while a bonus is active is £5. Bonuses and associated winnings may expire if not used within the stated timeframe and may be void if we determine abuse.

Deposits and withdrawals

Deposits

The minimum deposit and accepted payment methods will be shown when you make a deposit. Deposits normally credit immediately. We may apply personal deposit limits on a daily, weekly or monthly basis and we will enforce these where applicable. Cryptocurrency deposits may not be subject to deposit-limit enforcement.

Withdrawals and checks

Withdrawal requests are subject to verification checks. The minimum withdrawal amount and any processing times or fees are displayed at withdrawal. We may delay or refuse withdrawals pending identity, source-of-funds or other checks. Standard maximum withdrawal limits apply; higher limits may be available for verified VIP accounts where applicable.

Dispute resolution

If you have a complaint please contact our support team via live chat or email. We aim to investigate and respond promptly. If we cannot resolve a dispute directly you may seek independent advice or alternative dispute resolution where available. Taking legal action should be a last resort and may be subject to the courts specified in the applicable law for your account.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and notified to registered users where reasonably practicable. Continued use of your account after changes are posted indicates acceptance of the revised terms. If you do not accept a change you should close your account and stop using the service.